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3.0 | 377 Reviews

36 Inch Smart French Door Refrigerator with 26 cu. ft. Total Capacity, WiFi, InstaView™ Door-in-Door, SmartThinQ®, Slim SpacePlus®, Sabbath Mode, NSF, Star-K® Certified, and ENERGY STAR®: PrintProof™ Stainless Steel

LG LFXS26596S

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Bottom Freezer
  • Energy Star Rated: No
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • WiFi Connected: No
 
Refrigerator Capacity: 17.2 Cu. Ft. Freezer Capacity: 8.8 Cu. Ft. Total Capacity: 26 Cu. Ft. Width: 35 3/4 Inch Depth: 34 7/8 Inch Depth with Door at 90: 36 7/8 Inch Height: 69 3/4 Inch WiFi: Yes Stainless Steel Interior: No Fingerprint Resistant: Yes No. of Shelves: 5 ADA Compliant: No Water Dispenser: External Sabbath Mode: Yes Ice Maker: Yes
CAPACITY
Freezer (cu.ft.) 8.8 cu.ft.
Refrigerator (cu.ft.) 17.2 cu.ft.
Total Capacity (cu.ft.) 26 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
COOLING
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 36"
Counter Depth No
Depth (Total with Door Open) 47.25"
Depth with Handles 34.88"
Depth without Door 28.5"
Depth without Handles 32.38"
Door Edge Clearance with Handle 4.5"
Door Edge Clearance without Handle 1.38"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 309 lbs. / 342 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 708
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmartPull™ Handle
Freezer Light LED Lighting
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231797061
MATERIALS AND FINISHES
All Available Colors Stainless Steel, Matte Black Stainless Steel
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Glide N' Serve™ Drawer Yes
InstaView™ Door-in-Door® Yes
No. of Bins 7 total (including door-in-door®)
No. of Shelves 4 Split
Refrigerator Light Ceiling LED (Frameless)
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Type French 3-Door
REFRIGERATOR THINQ® SMART FEATURES
Smart Grid Ready Yes
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 6 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Dual Ice Yes
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 6.5 lbs
Water Filter LT1000P
FULL-CONVERT DRAWER™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Bottom Freezer

  • Features

  • Energy Star Rated: No
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • WiFi Connected: No

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.0 out of 5

44% of reviewers recommend this product.

2 Stars

Disappointing

FPOH 9/12/2024

Layout has been a disappointment. Common items do not fit they way we would expect. Then the condenser burned out after 33 months. It took LG ten days to repair.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

I enjoyed the refrigerator

Kay Marsh 9/10/2024

This particular refrigerator is the one that we are trying to get repaired. The compressor has gone out and it has been about 6-7 weeks that we reported this. A technician came out and charged us for a service call and determined it was the compressor and we are still waiting for the service to be completed. We finally had to purchase a new refrigerator. Please refer to your records and you should find the repair ticket.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

I bought it for the fancy door

Alice Hogan 9/8/2024

My fridge has been a disappointment. The top shelf in the fridge feeezes my food and the bottom Freezer went out in 4 years of purchase
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Great features. Not reliable for the money.

Royssc 9/7/2024

I purchased this refrigerator for the excellent reviews and it had the features I was shopping for. 5 yrs. and 1 month later the compressor fails. Being a refrigeration mechanic I got the compressor from LG to make repair myself and then had to purchase a device to program the controller board. After researching I found out that LG refrigerators have a history of these linear inverter compressors failing. So after my repair I do not trust that the refrigerator will not prematurely fail again. The refrigerator definitely not worth the price I paid for it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great Fridge

Anthony Scalise 9/5/2024

I bought this fridge a few years ago and its been nothing short of amazing. We did have an issue with the compressor going out the app notified me that it needed maintenance and LG sent someone out right away to get it repaired. Excellent service. As for the fridge its great. It looks amazing. The external door to the inside is great for my kids who can open the lighter door to access their drinks. The freezer is nice and deep. Access to the filter is easy to replace and getting everything sent to your phone is nice. I would absolutely buy this fridge again.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Technology problems

Qkfx 9/2/2024

We purchased this fridge because of the door in a door just tap on the door glass and the light will turn so you can see in side Everything was going great for two years we own it. Then the problem started the light would not turn off and the beeping started we would open and close the door repeatedly until the lights would turn off. Well we did this for about a week and half then that stop working so the light would stay on 24 hours a day including the beeping the water and ice would not operate. So we called lows and we was able to make an appointment with a technician and a week later he came and he couldnt find the problem so a week later he returned and couldn find the problem after replacing electrical parts now he tells us he has to replace some computer. Sometimes Technology is great but when something goes wrong it can become very expensive and less worthless
Originally posted on lg.com

No, I do not recommend this product

1 Stars

DO not buy

Pallav patel 9/1/2024

Do not buy LG anything they stop working after a 1 year and when you call them they want you to buy an extended warranty when u spend 3k it should at least work 3-5 years .
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

A whole darn watermelon

Judith Croy 8/30/2024

I love it I needed constant ice this hot summer and I got lots I love the little door that lets me grab some milk or mustard or soda without having to let out the cold air in the fridge. I love the dispenser in the door too. The refrigerator is huge and quiet. I can put a whole darn watermelon in there yall.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Run from LG

David971 8/29/2024

Horrible spent $1200 on repairs the worst product Ive ever purchased. Never buying anything LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Great look poor service

Mattw07 8/29/2024

We had a lot of issues with the fridge from day one. Weve had to replace the ice maker multiple times and the whole motherboard. Luckily we bought the extended warranty. We have had this 3 years and now my challenge is finding a water filter bypass. I spent hours talking to LG who told me to contact LGParts. Lgparts said that there was no part for my fridge. So I went back to LG and asked if theres a button or what. Got nothing from them. They just keep saying to use the bypass they sell but my serial number wasnt listed bought it anyway as they assured me it would work. Wasted money. Should have gone with my instinct. Still no answer on how to bypass the water filter.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

This sucks

MonR 8/27/2024

Owned 3 years and the compressor goes out. Has a 6 year warrantee on the sealed system but it took 3 weeks to get someone to even look at it. Been living out of a ice chest for nearly a month.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Horrible service under warranty

Jim Browning 8/24/2024

Compressor bad. Warranty Service horrible. Still not resolved. LG Warranty Services dont seem to care
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Disappointed

Parandall 8/21/2024

Freezer fan went up after 2 1/2 years. Disappointed
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Paula07 8/20/2024

I absolutely love this refrigerator. It keeps everything at the right temperature. It is elegant and the stainless steel with insta view matches my appliances. So happy I purchased this.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

Already had to have it repaired

Erika O 8/20/2024

I bought It in 2020 and the compressor already went out and I had ti have it repaired. I was without a fridge for 2 weeks
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dissapointing freeze box

harz42 8/20/2024

I was immediately captivated by the LG 26 CU. FT. Smart Wi-Fi Enabled InstaView Door-in-Door Refrigerator due to its modern design advanced functionalities such as the InstaView feature that allows you to see inside without opening the door and the Smart Wi-Fi capability that lets you control the temperature remotely. As someone who appreciates cutting-edge appliances I was eager to invest in what I believed would be a dependable high-end refrigerator. Regrettably my experience has been exceedingly underwhelming. After four years of use the refrigerator unexpectedly ceased to maintain the interior colda pivotal malfunction for an appliance of this caliber. This breakdown was a disappointment and a profound letdown particularly because I had purchased a warranty intended to cover me until July 2024. When I contacted LG in August just one month after the warranty expired I received no consideration or assistance. Its maddening that such a costly appliance would malfunction right as the warranty lapsed and even more frustrating that LG was unwilling to offer any flexibility despite the timing. To compound the frustration the cost to rectify the refrigerator amounted to an exorbitant $1500. This is an unreasonable sum to spend on repairs particularly when the appliance itself costs $2700. I anticipated sturdiness and enduring performance from a refrigerator in this price range but instead I was left with a faulty appliance and a substantial repair bill that significantly strained my finances serving as a cautionary tale for potential buyers. While I initially revered this product for its pioneering features its actuality has yet to meet my expectations. The fact that this refrigerator malfunctioned after just four years and the unsatisfactory customer service I received from LG means I will not consider purchasing another product from this brand. If you are contemplating purchasing this refrigerator I strongly urge you to reconsidersuperior alternatives are available that wont leave you disheartened and out of pocket. Never again LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Customer Service

Happy Al 8/19/2024

LG honored their warranty and covered parts and labor to replace the compressor on my 4 year old French door refrigerator. It renewed my confidence in LG products and service.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Unfortunate situation

RTAM 8/19/2024

Bought this in 2021 and the compressor already broke once. I had bought a LG first that lasted me 8 years it was also the compressor that resulted it its dimis but thought it was fairly reliable. I guess its true what they say in the statement they dont make them like they use to. Very unfortunate as my next fridge will most likely not be a LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Outstanding Refrigerator

S Cadet 8/18/2024

Quality refrigerator with all the bells and whistles. Functions now as the day it was unpacked and placed into service except for replacing the ice maker currently on order by LG technician we have experienced no issues with this great machine Highly recommended without reservations. Note: we have several other LG Appliances.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Basic frig

Disappointed 50 8/17/2024

None of the WiFi on it works. Its have a basic frig in my garage that was $300 and works better than my LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Refrigerator worked well although bad shelving

FWL75 8/17/2024

Refrigerator was ok for 5 years when compressor went out. LG tech came after 8 days. Repaired refrigerator stopped cooling in 2 weeks. Tech broke ice maker water line so we had to pay a plumber. Still waiting for LG to send a tech again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great features

Jawahir 8/16/2024

I bought few weeks ago Im happy with the purchase works great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Dont waste your money

Kligons 8/15/2024

I bought this item 3 and a half years ago and the ice maker has stopped working and the freezer does not freeze. Quality is poor a waste of money
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Paula07 8/15/2024

I love this refrigerator. It is awesome and is an amazing addition to my matching appliances.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

It didnt last 3 years

Sharpie2001 8/15/2024

I bought this 3 years ago. It died 6.5 weeks ago and the last time a repair person came out LG had sent him a replacement part that was broken. By the time its fixed I will have gone over 2 months without a fridge. Im not happy at all.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Expensive so hoped would be great Fridge but not

Klynn1 8/14/2024

Expensive Fridge so had hoped would be great but not so. Even after changing the water and air filters the water tastes badBad enough so I now have to purchase bottled water. The water leaks out of the spigot in door and only 1/2 glass comes out cold. The ice maker does not work well as ice keeps getting stuck and I have to open and break apart throw out and start over. So pretty disappointed in this purchase.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Amazing customer service

Mervin007 8/12/2024

The rep I spoke with was amazing . She was courteous quick and knew what she was doing .
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Disappointed

Richh123 8/8/2024

Well I bought my LG refrigerator about 4 years ago. The compressor went out on it. I could not believe it after only 4 years LG did replace the compressor thankfully but how long will this compressor last and well I be stuck with a big bill next time Not to mention we lost over $100.00 in food To say the least I was disappointed in the product. I thought I had bought a very reliable product. Did not mind paying extra for it because I thought it was a quality product. It was very disappointing
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Failed compressor

VChadwick 8/7/2024

Incredible disappointment with customer service on repair for warranty after failed component on refrigerator. Waited two week without a working refrigerator during heat wave.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Stay away from LG DO NOT BACK PRODUCTS

AMRED 8/7/2024

If I could rate lower then 1 star I would. First off I must say love the layout two ice makers and the look. Unfortunately the refrigerator has been nothing but problems from the start. Dont try to get any type of help or repair from LG they will run you around in circles. I have had to replace the compressor and motherboard twice already. Each time ruining a fully stocked refrigerator and freezer. Now it has broken down for the third time once again ruining everything. Repairman came replaced the compressor once again. Surprise in less then thirty days twenty to be exact broke again calls to repairman from LG go unanswered. Nothing like an oversized paperweight in the kitchen. Will not repair again not worth it. After spending almost $3000.00 on this refrigerator have now tossed to the curb and purchased a different brand.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
1 Stars

Poor warranty service

Pj in la 8/6/2024

Receiving services for extended warranty was poor. I found myself on the phone for over 4 hours.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Beautiful Refrigerator

Peggy Kra 8/5/2024

We purchased in 2019. We recently had to replace compressor. LG handled the part and labor at no cost to us. We have loved the duel ice makers. Good looking refrigerator We buy again once the time comes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Do not recommend

Kayla216 8/4/2024

Do not recommend. 4 major repairs. The fridge was nice in the beginning. Everything from the ice make to the motor has went out multiple times.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great fridge

StevenS05 8/3/2024

Its great except the compressor going out before the 5 year mark.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Faulty compressor on a fridge all food lost

Mom of 3 hungry kids 8/3/2024

I called on a Monday afternoon to because I returned home from work to find my refrigerator/freezer was no longer cooling and everything in my freezer was defrosted and some what cool but everything in my fridge was room temperature. The LG associate was professional and kind and scheduled the first available appointment the following Friday and the priliminary diagnosis was a failed compressor and thankfully it was still under warranty. When I asked about who would be responsible for the loss of everything in my fridge and freezer because of faulty equipment the associate told me that LG has a food loss program that I would qualify for but had to call back after the repair was completed. Thursday the repair parts were delivered and Friday Keith the repair man showed up and quickly confirmed that the compressor quit working. Keith diligently got to work and fixed the fridge. I really appreciate Keiths professionalism and communication along the way Keith informed me that he would follow up on Monday to make sure the fridge and freezer were in working order and at that point he could close the ticket. Come Monday Keith reached out first thing in the morning and confirmed everything was in working order. I called LG customer service to begin the food loss process thats when everything went down hill FAST After being passed from department to department almost an hour later I was told that I did not qualify for the food loss program because the repair was completed as warranty work. I asked for a supervisor and was told by the supervisor that I did not qualify due to the work being under warranty. But he would reach out to the food loss team and ask anyway and that I would hear from them in 24-72 hours. By Thursday morning I had not gotten any communication so I called back. The associate I spoke with informed me that I was denied any compensation but could not tell me why. I asked for a supervisor again and spoke to a man claiming to be the manager of LG qnd he informed me that I was not eligible for compensation but he was going to ask for an exemption and when I asked if he meant an exception he told me no again and said exemption. He told me I would hear back in 24-48 hours not business days now here I sit with still now answer on Saturday. There is absolutely no reason that a fridge not even 3 tears old dies. My husband and I both work full time jobs to provide for our 3 young children. We are at the point now where we have been without a working fridge for almost 6 days as it cant be used on the day or 2 after the repair. I have now missed work to be home for the repair and spent countless hours on the phone lost hundreds if not more in food due to a faulty LG product ABSOLUTELY UNACCEPTABLE Again the repair man was wonderful professional and knowledgeable But the back office customer service is completely TERRIBLE And I still have no answers. And 3 children to feed.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Indira1972 8/2/2024

LG came to fix my fridge multiple times but unable to work so after weeks of fixing it they gave me some Money back to buy a new fridge.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Poor customer service

Chris help 7/30/2024

I would rate LG with a negative number if possible. I experienced multiple instances of poor service with promises of a technician coming to fix our refrigerator verbally and via text. The LG phone representative assured me on four separate occasions that a technician would arrive but they never showed up. When the technician finally did come and repair the refrigerator 12 days after the initial appointment it was already too late as our food had spoiled. LG only offered $300 as compensation which is not enough considering the food cost and the fact that I have a family of five to provide for. To add to the frustration despite being promised an email to fill out the required information to receive the $300 I have not received anything after almost three weeks. LGs false promises and poor customer service make them a horrible company.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Love my refrigerator

LGYES 7/30/2024

I bought this a few years ago and I love it. Keeps items at the right temperature. The space and the amount of items you can keep in it are awesome. Its great if you host parties or holidays.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Nice look but mine didnt last that long

L G Fridge 7/29/2024

I bought this refrigerator 3 years ago and it stopped working last week all the ice became water in my ice bin started dripping the water from the door . Its been a week and still waiting for the LG technician to come and look at it see whats the problem with the refrigerator. I called customer service and they did some trouble shooting but it didnt work so they told they will send someone to check . Im not happy with my purchase. Im not saying all the refrigerator are bad maybe I got the defective product from the beginning so it didnt last long. So thats why I m giving one star .
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Beautiful product poor quality

ChrisChen 7/28/2024

I bought this in 2020 the compressor already broke although LG covered the repair and parts I probably will not buy another LG product
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Like the features- not sure LG will last

Shelb61 7/28/2024

We bought the fridge 2019 along with several other LG products and we started having issues with it a couple months ago - after a lot of phone calls trying to stay on top of it we were advised that no one going to come out for a repair. After additional phone calls we were told the resolution was a depreciated amount even though it was not an issue on our part that a service person could not come out to see what the problem was. I was unhappy with the resolution that LG was offering and did a formal complaint which we were able to come up with a satisfactory resolution. Was very frustrating that I was over three weeks trying to resolve this.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

LG ThinQ refrigerator

Gaffdaddy 7/27/2024

Overall I like the fridge but Im not crazy about the sliding tray in the freezer bottom drawer. Its easy to get off track and things get snagged and stop the entire drawer from shutting tight. If you have kids this can be a problem
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great fridge

Dublins 7/25/2024

Besides compressor going bad my family loves the fridge and the quick view with the knock to turn on the light
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

LIFEs GOOD LG

EKOL1Weeki Wachee 7/22/2024

Lifes Good LG Happy Wife Happy Life Florida Weather 4 Decent Ice Supplies From : Mini Cubes Fancy Rounds Regular Cubes Crushed IceCompartments Freezer very useful set-up A+ Plus being a SMART REFRIGERATOR overall Cant ComplainGreatly appreciate our LOCAL APPLIANCE STORE includes Big Discount $$$ Service Courtesy as a Local Resident .
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Beware of LG compressor issues

PSSS 7/22/2024

Compressor broke down after owning it for 5 years.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Worst customer service

Ramkumar Santhanakrishnan 7/22/2024

I bought this refrigerator couple of years ago as a first LG product in my life time and Im regretting my decision. If I have an option to give negative feedback I could have opted for that. Freezer fan stopped working and I replaced my fridge with new fridge due to repair cost.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Room for improvement

Cbell83 7/20/2024

I bought this refrigerator 3 years ago. For the most part it has been reliable. Does not function well during the summer when the weather warms up. In addition the plastic shelf covers and drawers seem to be flimsy and easy to crack which looks bad aesthetically. The water diapenser also leaks at times causing corrosion and rust in the seams.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Terrible

DenKa 7/20/2024

I bought this fridge almost 4 years ago. When we got home from an 8 day vacation we realized our fridge had stopped working. Everything in our fridge had spoiled. We called a applicance tech they came out charged us $50 and said this was a known problem with LG and go through warranty. So now we have lost $50 all of food and had to wait a week for the LG warranty and repair. I do not recommend this. A fridge that is 4 years old should not need repairs already.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

LG stands by its product

Lorraine Raymond 7/20/2024

We purchased this refrigerator less then 3 years ago and were very concerned and worried why it had broken down Glad it had a 10 yr LG warranty Glad we had a LG service technician service it Very knowledgeable
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent service

westneck 7/20/2024

The LG repairman was very polite and professional. He promptly replaced a defective part explaining what went wrong with my fridge.
Originally posted on lg.com

Yes, I recommend this product

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